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Windows 10 xbox app unable to sign in free download
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How to Fix Xbox App Login Error Code 0xB in Windows
Last week I needed to reboot my Windows 10 machine and ever since I have not been able to log into the Xbox App. The only error message I get is the one in the attached picture. I have tried all the suggested options to fix it:. On your PC, go to Xbox. If there are problems with your account, the instructions will help you solve them. Under Date and time make sure the Set time automatically setting is turned on.
Then go back to the Xbox app and sign in with the Microsoft account you just removed. Having a corrupted app file is one of the main reasons why you’re unable to sign in on the Xbox app. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:.
Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store. Click here. Step 2: Delete Temporary files. This will help delete temporary files that have been stored on your computer. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. So I tried all 3 of those steps, and all of those steps again on top of the original 3 suggested actions.
I cannot see a way to uninstall the xbox app in order to re-install it, and it has no repair option either, just the option to reset it. What is weird is that even if I delete all the temporary data, and my account data, when I open it after rebooting my machine, it tries to auto login to my account like its still remembering it, which is failing to login on the app weirdly I ‘m also unable to log into the store app as well , and if i choose the ‘Not You?
Thanks for the update. To uninstall and reinstall the Xbox app, I recommend that you follow the steps below:. If I go to the Store after doing this and then search for the Xbox App it is still listed there as an app to launch rather than install or even update. At which point i still have the login issues. If I click ‘Close the Program, the account does disappear from the ‘Accounts used by other apps’ list, however if I click any of the menu options to the left of the windown, then go back to ‘Email and app accounts’ it re-appears.
Confirming that it isn’t removing it. Thanks for keeping us in the loop. Let us further isolate this concern by performing the additional troubleshooting steps. I suggest that you follow the steps below:. After you reset the Windows Store cache. I recommend that you perform a clean boot on your computer.
To do this, you may refer to the link below:. How to perform a clean boot in Windows. Note: You may need to perform all the troubleshooting steps provided on this thread after you perform a clean boot.
So I tried the suggested wsreset. Thank you for your patience and cooperation in resolving this issue. Let us further isolate this concern by creating a local user and try to use the local user to check if the issue persists.
To do this, you may follow the steps on the link below:. Create a local user or administrator account in Windows If the issue persists, I suggest that you try to log in your account on different computer and check if same issue will occur. We appreciate your patience and cooperation while we are trying to resolve this concern. We would like to know if you are able to sign in your account on the Xbox app using a different computer.
Since you have already done every possible troubleshooting steps, we highly recommend that you to reset your computer and check if the issue persists. You may refer to the link below for the steps. Choose where you want to search below Search Search the Community. Hello, Last week I needed to reboot my Windows 10 machine and ever since I have not been able to log into the Xbox App. I have tried all the suggested options to fix it: On your PC, go to Xbox.
I am using a machine that uses a separate work login but that has never caused an issue before. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question 4. Report abuse. Details required :. Cancel Submit. Wilfred Mac Microsoft Agent. Hi FrankZeeTank25, Having a corrupted app file is one of the main reasons why you’re unable to sign in on the Xbox app.
To help you resolve this concern, I recommend that you perform the troubleshooting steps below: Step 1: Run the troubleshooter for Windows apps using the link below. Click here Step 2: Delete Temporary files. Click Start and click Settings. Select System. Select Storage. Select This PC. Click Temporary files. Choose Temporary files. Click Remove files. Step 3: Reset Xbox app from Settings. Find the Xbox app and click Advanced options. Click Reset. Restart your device so that the changes can take effect.
Launch the Xbox app. Kindly update us with the results, so that we can assist you further. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Hey, So I tried all 3 of those steps, and all of those steps again on top of the original 3 suggested actions. To uninstall and reinstall the Xbox app, I recommend that you follow the steps below: Uninstall and reinstall the Xbox app. Click start, and then type Windows PowerShell on the search box.
Right-click, and then select Run as administrator. Launch Windows Store again and download Xbox App. Kindly update us with the results. Just tried this and it doesn’t appear to be uninstalling the Xbox App. Should there be a confirmation in the Powershell that it has removed the app? I suggest that you follow the steps below: Reset Windows Store to clear store cache. Click on Command prompt Admin.
Type wsreset. To do this, you may refer to the link below: How to perform a clean boot in Windows Note: You may need to perform all the troubleshooting steps provided on this thread after you perform a clean boot. Keep us updated. Hello, So I tried the suggested wsreset.
I then did the clean boot and tried to go through all the steps again with no success: -Still cant sign into the Xbox App or Store – this still seems to do nothing: Type the following command to uninstall Windows Store: Get-AppxPackage xboxapp Remove-AppxPackage – If i try to remove the Microsoft account from my Email and App accounts and i still get the same error: And clicking Manage rather than Remove looks like it tries to open a new window but this instantly closes.
I have tried to track this error down in the Event Log Viewer in my Administrative Tools and this looks like the correct error for the time i attempted to remove the MS account: However I am not sure what this is or how to resolve it.
To do this, you may follow the steps on the link below: Create a local user or administrator account in Windows 10 If the issue persists, I suggest that you try to log in your account on different computer and check if same issue will occur.
Click here Kindly update us with the results. This site in other languages x.